Here at MOTI we stand behind everything we sell. All of our watches are guaranteed against any defects in materials and workmanship, under normal use, for two (2) years after purchase. This guarantee does not cover ordinary wear and tear or damage caused by improper use or accident.
Items not covered under our lifetime warranty
- Watch case, glass or case back damage due to general wear and aging of the product.
- Battery life.
- Strap damage/failure/staining due to wear and tear.
- Damage caused by accidents or misuse.
- Defects as a result of tampering. Note: If you open up your watch case back then this warranty is void.
Proof of purchase is required for all warranty claims and service requests – please keep a copy of your receipt. MOTI will not accept any warranty claims if a watch displays evidence of excessive misuse or wear.
If you experience any defects with any of our products or have any questions regarding our warranty service, please contact our customer service team at firstname.lastname@example.org